Refund Policy

This policy explains how refunds work for Vyavhar App subscriptions or premium features.

1. Subscription Purchases

Payments are non-refundable once the subscription is active. Refunds are considered only if:

• You were charged incorrectly
• Service was not activated after payment
• Duplicate payment happened

2. Refund Request Process

Contact support within 7 days of the issue with payment details and your registered mobile number.

3. Non-Refundable Items

• Used subscription period
• Discounted or promotional plans
• Issues caused by incorrect data entered by user
• Third-party fees (SMS, UPI, WhatsApp, etc.)

4. Processing Time

If approved, refunds take 7–14 working days depending on the payment gateway/bank.

5. Auto-Renewal

If auto-renew is enabled, you must cancel before the renewal date. Refunds for already renewed plans may not be issued.

For refund help: youremail@example.com